Privacy Policy

Last updated: March 19, 2026

1. Who We Are

Calyxra ("we", "our", "us") is a revenue reconciliation service for Shopify brands.

Operator: FOP Kononchuk Oleksandr Yaroslavovych

Contact: team@calyxra.com

Address: Zolota 12, Dubno, Rivne Oblast, Ukraine

2. What Data We Collect

Free Scan

  • Shopify store domain
  • API credentials (processed in memory, NEVER stored)
  • Meta/Google/TikTok API tokens (processed in memory, NEVER stored)
  • Date ranges selected

Account Registration

  • Name and email address
  • Encrypted password
  • Company/agency name

Payment Processing

  • Handled by Fondy (fondy.eu)
  • We never see or store credit card data

3. How We Use Your Data

  • To provide revenue reconciliation reports
  • To send audit results and reports via email
  • To communicate about your account
  • We NEVER sell your data to third parties
  • We NEVER use your data for advertising

4. Data Storage & Security

  • API credentials from Free Scan: processed in RAM only, deleted immediately after report generation
  • Account data: stored in encrypted PostgreSQL database (Neon, EU Frankfurt region)
  • All API tokens stored with AES-256 encryption
  • HTTPS enforced on all connections

5. Third-Party Services

  • Shopify: to fetch your order data (read-only)
  • Meta/Google/TikTok: to fetch campaign data (read-only)
  • Neon PostgreSQL: database hosting (EU)
  • Resend: transactional email delivery
  • Fondy: payment processing

6. Your Rights (GDPR)

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and all data
  • Export your data
  • Withdraw consent at any time

To exercise these rights: team@calyxra.com

7. Data Retention

  • Free Scan data: deleted immediately after report
  • Account data: retained while account is active
  • After account deletion: removed within 30 days

8. Cookies

We use only essential cookies for authentication. No tracking or advertising cookies.

9. Children

Our service is not directed to anyone under 18.

10. Changes

We will notify you of material changes via email. Continued use constitutes acceptance.

Contact: team@calyxra.com